Dough Climate
Describe your bowl and bench
Write to support@doughclimate.shop with the proofer name, bowl outside diameter and desired temperature setting. For a clearance question, measure the widest part of the vessel rather than the diameter printed on its base. Mention handles or an overhanging rim that could affect placement.
If you are comparing accessories, identify the cabinet first. The Fold Humidity Tray fits Fold Twenty Four; the Rise Thirty Spare Shelf follows the ledge spacing of Rise Thirty. Neither part supplies its own heat. Describe which piece you need and whether you are replacing an existing component.
Use the order reference when requesting a correction or reporting damage. Photographs of a shelf support, folded side or outer packaging may help explain the issue. Avoid sending card information. Proofing times depend on the dough itself, so an equipment enquiry should distinguish cabinet operation from recipe development.